Room Attendant - Cheltenham, United Kingdom - Cowley Manor

    Cowley Manor
    Cowley Manor Cheltenham, United Kingdom

    2 weeks ago

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    Full time
    Description

    Job: Room Attendant
    at Cowley Manor

    Based in: Cowley,
    Cheltenham

    Reports to: Housekeeping
    Manager

    DUTIES AND RESPONSIBILITIES

    ·
    Greet
    hotel guests and respond positively to their queries.

    ·
    Change
    bed linen and make beds.

    ·
    Replace
    used towels and other bathroom amenities, such as shampoo and soap.

    ·
    Sweep
    and mop floors.

    ·
    Vacuum
    carpets.

    ·
    Dust
    and polish furniture.

    ·
    Empty
    trash containers and ashtrays.

    ·
    Check
    the mini bar, adding up the daily drinks bill and refilling it.

    ·
    Report
    any technical issues, damages, and maintenance needs to the Housekeeping
    Manager.

    ·
    Return
    and restock cleaning cart at shift end.

    ·
    Collect
    laundry and dry cleaning for guests.

    ·
    Sort
    and count linen and towels for collection by the laundry company.

    ·
    Comply
    to all health, safety, and hygiene rules.

    ABOUT YOU

    A Room Attendant is
    always working on behalf of our guests and working with other team members. To
    successfully fill this role, you should maintain the attitude and skills that
    follow:

    ·
    Experience
    in a similar role and venue.

    ·
    Rigorous,
    Engaging, and motivated.

    ·
    Flexibility
    to respond quickly and positively to a range of work situations.

    ·
    Attention to details and customer needs.

    ABOUT US

    The Experimental Group was founded in 2007 by
    three childhood friends, Olivier Bon, Pierre-Charles Cros, and Romée de
    Goriainoff. Xavier Padovani later joined them and shared their vision: to offer
    the ultimate hospitality experience to an ever-demanding clientele.

    Celebrated for bringing the cocktail bar
    culture to Paris, the Experimental Group operates Experimental Cocktail Club
    bars in Paris, London, Venice and Verbier; wine bars, Compagnie des Vins
    Surnaturels, in Paris, London and New York City; restaurants and beach clubs in
    Menorca, Verbier, Paris, Venice, Ibiza and London; and hotels in London, the
    Cotswolds, Paris, Ibiza, Verbier, Menorca, Venice and Biarritz.

    Acquired by the
    Experimental Group in 2022, Cowley Manor is entering the next chapter of its
    life. The property is home to 36 bedrooms complemented by a spa,
    restaurant, cocktail lounge, library, mudroom and plentiful living rooms.
    The property features a postcard landscape of rolling hills and sheep dotted in
    the distance spread across 55 acres of idyllic countryside.

    The refurbished
    design by Dorothée Meilichzon has taken inspiration from each chapter of
    Cowley Manor's book, weaving together classical inspiration with
    contemporary elements across each of the estate's bedrooms. A sort of joyeux
    bordel, a happy mess.

    The new
    restaurant and cocktail bar at Cowley Manor is a place to celebrate a
    milestone, or simply enjoy a wonderful meal. Local produce will be at the
    forefront, highlighting some of Gloucestershire's finest offerings.
    The spa features treatments such as relaxing massages, facials and
    more. gym, indoor or outdoor pool.

    WHAT IT IS LIKE TO WORK FOR US?

    Whether you're looking
    for an entry-level employment or a new opportunity to evolve, we make a point
    to recruit, develop, and retain the most motivated and talented people from all
    backgrounds and skills. Here is what we can offer:

    ·
    On
    the job and personalised training to develop the technical and managerial
    skills necessary to develop a clear career path.

    ·
    Possibility
    of inner company mobility within our foreign venues such as Italy, France,
    Spain or Switzerland.

    ·
    Staff
    discounts and benefits.

    ·
    Pension
    scheme.