Administrator - Hereford, United Kingdom - Serco Plc

Serco Plc

Verified Company

Hereford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation.

It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities.

Administrator

Location:
Credenhil - Hereford

Permanent/ Full time

£19,305 - £22,500 p.a
This is an exciting opportunity to join Vivo and support the running of the department. Vivo are searching for an experienced, diligent administrator with high attention to detail.

Responsibilities

Technical Responsibilities

Provide administrative support for the effective, compliant and timely delivery of departmental duties in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies.
Answer all incoming telephone calls promptly and professionally.
Preparation and maintenance of reports as required by management utilising MS Excel, WorkManager or other bespoke IT systems to monitor business performance.
Support management in formal meetings including booking suitable facilities, confirming site access for nonpass holders, recording attendance and producing accurate minutes and action logs
Where required, maintain the office filing system in accordance with Vivo policy, both electronic and hard copy files.
Support the ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes and initiatives.

People Responsibilities

Support management in providing accurate data to allow optimal solutions to customer requirements and to resolve end user issues.
Assist in the resolution of complaints in a timely and satisfactory manner.
Support the Helpdesk in responding to requests information and advice regarding the department
Support the IT department with ongoing system developments including testing of new updates and bug fixes.
Proactively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential.

Commercial Responsibilities

Support the team to ensure that all works are delivered efficiently and economically in order to promote a profitable business for Vivo.

Essential Skills Required

Significant practical experience in administration including a good understanding of administration requirements in a busy, fast paced environment, data processing and management and prioritising tasks to meet tight deadlines
Ability to work as part of a team
Planning, directing and controlling activities
Influencing a wider team to ensure compliance with KPIs

Providing administrative support and advice to managers across the business

Please note, in order to be considered for this position, you must be able to pass BPSS security clearance.

**VIVO Defence Services