- Extensive demonstrable experience of leading, designing & implementing a commercial and/or customer strategy at a business unit and/or product area level within a financial services setting.
- Extensive experience of implementing change initiatives with a proven impact on business and customers.
- Demonstrable strong experience of delivering ambitious commercial goals with a strong customer focus within a financial services setting.
- Experience in leading, managing, coaching and developing teams.
- Evidence of communicating with at senior levels in internally and with external stakeholders
- Knowledge of relevant regulatory and legislative requirements.
Head of Products - Belfast, United Kingdom - Danske Bank
Description
Your Career, Your Danske Bank
Your role: Head of Products – Retail Lending
Why you'll want to work with us:
At Danske Bank we're driven by a clear purpose to help customers, colleagues and society thrive. We believe what we do genuinely makes a difference. That includes investing in our people, ensuring everyone feels that they belong and being there for the moments that matter.
Danske Bank recognises the power that comes with diversity of thought and perspective, it makes us stronger as a business and creates a true sense of belonging for our colleagues. To be the best we can be, we depend on diverse thinking, beliefs, experiences, and backgrounds. We have a clear purpose – Helping our Customers, Colleagues & Society thrive - and our Diversity and Inclusion Strategy is central to that. We recognise that everyone does not have an equitable starting point, and, by focusing on 'equality', we are making sure that everyone has an equal opportunity to reach their full potential. Our customers come from all walks of life, and so should our colleagues.
Driving sustainability is a key strategic priority for us. We'd proud to have achieved Platinum Level in the 2022 Northern Ireland Environmental Benchmarking Survey and we're working hard to help our customers go green.
We're passionate about giving back to the communities in which we live and work. There are lots of ways you can get involved, such as fundraising for our charity partner, visiting schools to teach young people about money and budgeting, volunteering with a local food bank, planting trees, and so much more.
No wonder we are recognised by Best Companies as Northern Ireland's number one best company to work for. So, if you share our values and enthusiasm and all of what we stand for resonates with you, then you will find a home at Danske Bank.
What does this role include?
This role provides the successful candidate with the opportunity to lead the development of our suite of products and related strategies within the Personal Banking lending space, which includes mortgages and other retail lending products.
This is a prominent role within our Commercial Development Department, right at the centre of our customer focused activity, and reporting directly to the Managing Director of Commercial Development. As Head of Products for retail lending, you will be responsible for the design and implementation of customer strategy, product proposition & innovation, product development/maintenance and commercial returns.
Collaboration with other areas of the Bank is essential as is engagement on a regular basis with the most senior levels within our organisation. You will be expected to drive creativity, be customer obsessed as well as ensuring compliance with relevant regulatory requirements, ensuring good outcomes for customers. This role requires strong leadership with the ability to coach and develop the wider team; resilience, adaptability and creativity are key skills within the Commercial Development Department.
Head of Products – essential skills
Please clearly indicate on your CV how you meet all of the essential criteria
Your benefits:
We want to be a workplace in which our colleagues can succeed and feel empowered through all stages of their career and life. We also offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical and social. Everyone's circumstances are different and our benefits can be tailored to your needs.
As well as offering a competitive salary, this role includes 40 days annual leave per year (30 days leave plus 10 days paid bank holidays), funded private medical care, up to 10% pension contribution and a car allowance.
How we work
Our belief is that we are " Better when Together " and want to balance the benefits of teaming up in person with flexible working where possible. This is a 35 hour per week role, but flexibility and some travel may be required depending on business needs.
We work in a hybrid environment and we ask colleagues to attend their base location a minimum of 3 days a week so they can connect, collaborate and learn together. The other 2 days can be worked either from home or another bank location. Some of our roles are customer facing which means that it's really important to be able to work with customers face to face and hybrid working isn't appropriate.
If this sounds good to you, we'd love to hear from you. Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria.
If you'd like to ask a question about this job, just ask Lee Prentice (