Day Controller - Sutton, United Kingdom - Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust

Verified Company

Sutton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Non-Emergency Patient Transport service provides a professional transport service to our service users living in and around Epsom, Carshalton and Surrey Downs outreaching as far as Croydon, West Byfleet, Crawley and Farnham.

We also provide an effective and efficient Transport and Logistics service incorporating multiple aspects of Non-Patient Transport.

The post holder will work in a Control room providing planning and control services for non-emergency transfer of patients, ensuring co-ordinated delivery of Patient Transport Services takes place as per contractual agreements, They will liaise closely with external contacts which may include members of the public and /or Clinical departments at hospitals, GP surgeries, clinics day centres, nursing homes.

The post holder ensures through accurate bookings, concise planning and effective control processes, that patients receive a smooth and timely journey to or from the hospital.

Close liaison with all parties and accurate documentation is paramount to provide patient transport of the highest calibre.

It is desirable that you will have had experience of working in a patient transport control environment.

You will need to be able to stay calm and professional and be used to working in a pressurised environment, as well as record accurate information with conflicting demands on your time.

Day Controller

Full Time per week, £11.67 per hour

THIS POSITION IS NON AGENDA FOR CHANGE

If you are someone who is great with customers either on the phone or face to face, have high levels of compassion and care about the people you come into contact with and able to work well under pressure then we want to hear from you.

As a Controller you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals.

You will be responsible for co-ordinating and allocating Patient and Logistics journeys throughout the day requiring a keen eye for detail as well as a proactive and forward thinking approach.

This is an exciting opportunity to join a knowledgeable team and we are looking for a motivated, logical thinking, caring, innovative and enthusiastic person to join us.

The hours for this are on a 4 days on 4 days off basis however the Epsom and St Helier University Hospitals NHS Trust PTS control room offers our patients a service 24 hours a day, therefore the hours worked may vary dependent on service need.

Please note that the service is due to relocate to a new site in Morden therefore the base for this position will change.

Proposed Interview Date:

TBC

As a Controller you will be providing a vital service as a liaison between our ambulance control centre, our operational staff, patients and Health Care Professionals.

You will be responsible for co-ordinating and allocating Patient and Logistics journeys throughout the day requiring a keen eye for detail as well as a proactive and forward thinking approach.

This is an exciting opportunity to join a knowledgeable team and we are looking for a motivated, logical thinking, caring, innovative and enthusiastic person to join us.

Please note that the service is due to relocate to a new site in Morden therefore the base for this position will change.

Please see the attached supporting document which contains more information about the role in job description and person specification