Senior Policy and Casework Officer - London, United Kingdom - Cabinet Office
Description
Details:
Reference number:
Salary:
- £35,241 - £39,352
Job grade:
- Higher Executive Officer
Contract type: - Fixed Term
- Loan
- Secondment
Length of employment: - Up to 2 years initially, with the possibility of extension by mutual agreement
Business area:
- CO
- Civil Service Commission
- The shared secretariat encompasses three independent offices, working at arm's length from the Cabinet Office (the sponsor Department): the Civil Service Commission (CSC), the Advisory Committee on Business Appointments (ACOBA) and the Office of the Commi
Type of role: - Operational Delivery
- Policy
- Other
Working pattern: - Flexible working, Fulltime, Job share, Parttime
Number of jobs available: - 1Contents
About the job
Benefits:
Things you need to know
Location
- LondonAbout the job
Job summary:
We are looking for an enthusiastic and self-starting individual to join our high-profile organisation based in the heart of Westminster.
This is an exciting opportunity that will provide the chance to work with the government and the Civil Service as a regulator.
honesty, integrity, objectivity and impartiality.
The Civil Service Commission regulates external recruitment into the Civil Service and ensures it is fair, open and based on merit.
The Civil Service Commission has three regulatory functions:
- regulating external recruitment to the Civil Service, providing assurance that appointments are on merit on the basis of fair and open competition;
- hearing complaints under the Recruitment Principles and/or Civil Service Code.
Job description:
This is an interesting and exciting role in a small and high profile team. You will play a key part in the promotion of the Recruitment Principles and the Commission's regulatory activity.
The role will include having the responsibility of advising Civil Service organisations, undertaking complex policy casework, contributing to the Commission's regulatory and audit activity and handling Civil Service Code complaints.
Key responsibilities for the role:
Contributing to a frontline service which addresses queries regarding the Civil Service Commission's Recruitment Principles from over 70 organisations across the Civil Service, ensuring the provision of expert, timely advice.
Managing a caseload of complaints brought to the Commission under the Recruitment Principles and the Civil Service Code.
Managing a caseload of requests to appoint by exception to the Recruitment Principles.
Assisting in the administration of the Commission's regulatory work, including undertaking audits to help assess departmental compliance with the Civil Service Recruitment Principles.
Deploying excellent communication skills to a range of senior stakeholders, including the Commissioners and government departments; this will be via telephone, face to face or in writing.
Supporting the Policy and Operations team, and the wider Civil Service Commission where required.
Person specification:
Essential criteria:
- Strong organisational and stakeholder management skills; ability to balance multiple competing priorities, work at pace, ensuring that key customers and stakeholders are kept informed.
- Critical thinking and analytical skills to make judgements based on evidence within a framework of codes and guidance.
- Strong interpersonal and communication skills and the ability to interact confidently and professionally with a range of stakeholders; at all levels including the most senior.
- Experience of tailoring and adapting sometimes complex written responses to suit different audiences.
- Ability to interpret and report on quantitative and qualitative data.
- Ability to prioritise, with exceptional recordkeeping and organisational skills.
- Ability to contribute to a positive team culture, being an ambassador for the Civil Service Commission, ACOBA and the OCPA secretariat.
Desirable criteria
- Previous experience of establishing and handling complaints processes is advantageous.
Behaviours:
We'll assess you against these behaviours during the selection process:
- Co
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