Food and Beverage Attendant Supervisor - Stoke-on-Trent, Staffordshire, United Kingdom - Eastern Express ATR Limited

    Eastern Express ATR Limited
    Eastern Express ATR Limited Stoke-on-Trent, Staffordshire, United Kingdom

    3 weeks ago

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    Description

    We are currently recruiting a FULL TIMEFood and Beverage Assistant Supervisorto join our team at our Eastern Express food establishment at the Alton Towers Resort from April 2024 November 2024 with potential hours over December and February 2025.

    Eastern Express is a vibrant and dynamic fast-food establishment in the Alton towers theme park. Over the past 25 years we have committed to delivering good quality halal food to our valued customers.
    We are currently seeking a dedicated Food and Beverage Assistant Supervisor to join our team.

    As a Food and Beverage Assistant Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our fast-food restaurant.

    You will assist the Food and Beverage Manager in overseeing daily operations, managing a team of frontline staff, and maintaining high standards of food quality, service, and cleanliness.

    Assist in the recruitment, training, and development of the food and beverage team.
    Oversee daily tasks and responsibilities, ensuring team members adhere to company policies and procedures.


    Customer Service:
    Lead by example in delivering exceptional customer service to ensure a positive dining experience for guests.
    Collaborate with the Food and Beverage Manager to execute operational plans and meet performance targets.
    Monitor inventory levels and assist in placing orders to ensure optimal stock levels.
    Ensure compliance with health and safety standards, food handling procedures, and sanitation guidelines.


    Quality Control:

    Conduct regular inspections of food preparation areas and dining areas, and serving areas to ensure cleanliness and adherence to quality standards.

    Monitor food presentation and taste to guarantee consistent quality.
    Address any issues related to food quality or service promptly and effectively.
    Preferable experience in a supervisory or leadership role in the food and beverage industry.
    Strong understanding of fast-food operations, customer service, and food safety regulations.
    Knowledge of inventory management and ordering processes.
    Must be able to work weekends and holidays as needed.
    Relevant education or certifications in hospitality or food service management is a plus.

    MUST have experience in food and beverage
    Must be able to work weekends

    ASAP

    Job Types:
    Full-time, Fixed term contract
    Contract length: 00 per hour