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    HR Operations Analyst - Belfast, United Kingdom - CME Group

    CME Group
    CME Group Belfast, United Kingdom

    3 weeks ago

    Default job background
    Description
    Applications processed via employer's online application form

    We are looking for a strong HR Operations Analyst who understands the need to deliver an excellent experience to all our stakeholders, along with the skillset and curiosity to identify continuous improvement opportunities with our HR Operations processes.

    This role reports to the HR Operations Manager based in Belfast and is part of a global HR Operations team based across Bangalore, Belfast, Chicago, London & New York.

    You are able to look at requests holistically and put yourself in the customer's shoes in order to drive the best resolution which takes into consideration how we as a Global HR Operations team can deliver a value-added strategic partnership.

    You are a motivated HR Operations professional with 3-5 years experience working across multiple countries, supporting HR queries, systems, audits and data.

    You also have a keen interest in process improvement and automation with HR and have demonstrated experience of implementing positive process change and automations.

    Triage and resolve employee life cycle and stakeholder queries via our ticketing system (JIRA) in line with SLAs and local legislation ensuring the highest level of customer service.

    Partner with HR stakeholders (HRBPs, Talent Management, Recruiting, HR Technology & Analytics, Compensation & Benefits) on a range of projects and initiatives.

    Support with first level Workday queries and escalate to HR Technology as appropriate.
    Ensure integrity and compliance of data in Workday.
    Continuous review HR processes and documentation to ensure they are up to date.
    Support additional ad-hoc duties in line with business needs.
    Applications processed via employer's online application form
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