Specialist Support Worker - Leeds, United Kingdom - The Riverside Group

The Riverside Group

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Specialist Support Worker

Contract Type:
Fixed Term June 2023 to February 2024

Full time: 37.5 hours per week

Salary:
£26,341

Working Pattern:
Monday to Friday 9am to 5pm
**Location: Wakefield, Marsh Way House

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

The difference you'll make

You will be responsible for completing funding reports and information for the council and the Ministry of Housing, Communities and Local Government.

To be responsible for the monitoring of the personalisation budget spend, yearly rough sleeper count, ensuring that outreach visits are undertaken, that rough sleepers are made immediate and suitable offers to address their homelessness and to promote the rough sleeper service across the district, this will include attending meetings and doing presentations to partner agencies.

Working with partner agencies across the district is vital.

So, who are you?

Recent experience of support work, risk management and managing caseloads and working with vulnerable and diverse customer groups.
Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results.
Experience of building effective relationships with customers and stakeholders.
Knowledge and proven continuous personal development of working with vulnerable adults utilising "specialist knowledge".

Enjoy the rewards

Working with us, you'll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills.

We empower our people to do great work by investing in learning, personal development, and technology.

If you're the kind of person that wants to do a really great job and make a difference to our customers, we think you'll love it here.

Sound like a challenge you'd like to take on? Then get in touch and let's talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

Job Purpose

Work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support.

Have 'specialist knowledge' in relation to working with customers and be the lead of your specialism within the service.

Working in a Trauma Informed Care approach you will engage and connect with local services and external stakeholders to secure the best services and support for our customers.

'Specialist knowledge' can be in a range of skills relating to our customer groups; drug/alcohol misuse, mental health, employment and training, volunteering or similar.

Role requires you to:

Service delivery

As the Specialist Support Worker you will support the Service Manager with planning within the service, this could include delegating case management, or supporting the service to run effectively.
Actively connect, engage, influence, and develop relationships with a range of local services and stakeholders to enable customers to access the full range of community resources and regularly update colleagues about how to access external services.
Attend networking events, other support services and forums promoting our Psychologically Informed Framework and Trauma Informed ways of working.
Understand local pathways and services to ensure there is a consistent, assetbased support approach for all customers.
Produce reports and other written documentation as required to support service delivery.
Work as part of a multidisciplinary team, safeguarding all our customers.
Develop, coordinate and deliver a 'groupbased activities' programme for the service.
Share specialist knowledge with colleagues and wider teams to ensure both customers and services are supported in line with latest best practice.
Follow health & safety and safeguarding policies and procedures to ensure the overall safety and security of all customers.
Keep accurate and timely records of specific activities.

Supporting colleagues

Support and provide guidance to team members around your specialism this could include coaching, upskilling or mentoring other colleagues.
Provide specialist advice for colleagues through structured guidance to meet targets in support planning, delivery, safeguarding, risk assessments or other interventions.
Undertake initial and continuous assessment of needs, potential risks and goals and agree levels of support and actions.

Supporting customers:

We employ an asset-based approach including Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to t