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- ole Overview: As a Supervisor/Senior Engineer, you will play a crucial role in overseeing all engineering duties and supporting your team members to ensure project success. From installation to maintenance, you'll utilize your leadership skills and technical expertise to deliver high service levels for our clients.
- b>Key Responsibilities:
- Supervise engineering duties on both Installation and Maintenance Contracts across our portfolio of clients throughout EMEA.
- Liaise and support clients over the phone and in-person.
- Diagnose hardware/software faults and solve technical problems.
- Research, analyse, troubleshoot, and identify solutions to resolve customer issues.
- Testing and fixing faulty equipment.
- Provide product education and support.
- Ensure project documentation is complete, current, and appropriately stored.
- Collaborate closely with all relevant personnel to ensure effective implementation.
- Liaise with clients, contractors, and subcontractors.
- Report project progress to senior management.
- Ensure compliance with industry standards and company policies.
- Take ownership of tasks and see projects through to completion.
- Provide prompt and accurate feedback to clients and management.
- Qualifications & Requirements:
- 5+ years of experience in the security systems industry
- Strong knowledge of overseeing daily installations and associated systems
- Excellent communication and problem-solving skills
- Ability to manage change and pass on information effectively.
- Full UK Driving Licence
- Personal career development
- Use of a company vehicle
- Family private healthcare policy
- Company Pension
- Competitive remuneration package
- Manufacturer certified training courses
- Mobile phone, laptop, and specialist tools
- Expenses and daily contribution towards subsistence
- Open and friendly working environment
- 4-week sabbatical after 10 years of continuous employment
- Continuous team building and progressive support.
Supervisor/Senior Engineer - Welwyn Hatfield, Hertfordshire, United Kingdom - SHD Recruitment
Description
Exciting Opportunity: Supervisor/Senior Engineer Position Available
Are you ready to take your career to new heights in the security industry? SHD Recruitment is delighted to announce an outstanding opportunity for a Supervisor/Senior Engineer role with our client, a prominent specialist in the security industry. If you're a seasoned professional with a passion for leadership and technical excellence, we want to hear from you