Contract Management and Performance Senior Officer - London, United Kingdom - Refinitiv

Description

The First Line of Defence (1LoD) Group Third Party Assurance Services (3PAS) team works alongside LSEG divisions (Data & Analytics, Capital Markets and Post Trade) and functions (eg Technology, Operations, HR, Risk) to provide Third Party Risk Management (TPRM) services and expertise.

3PAS is responsible for embedding the TPRM policy and operationalising the process to enable LSEG businesses to exercise robust management of risks associated with their third parties and ensure TPRM requirements are delivered globally in line with regulatory and internal policy expectations.

Reporting to the Third Party Risk Officer (TPRO) Director, the successful candidate will join a small team of TPROs that are aligned to the divisions and functions of the Group.

Partnering with senior management (eg Chief Operating Officers, Chief Risk Officers and third party leads) and key partners within the division/function, TPROs will support the business in handling third party risk; reporting policy conformance and recommending remediation, ensuring issues are owned, maintained, measured, monitored and reported, providing reporting and supporting effective governance, supporting audit and regulatory finding remediation and generally acting as the focal point for all TPRM related queries.

TPROs also ensure operating model components are established by mapping regulations, defining and monitoring controls, maintaining documentation such as SOPs, RACI, playbooks, maintaining the third party register and leading on TPRM related communications and training activities across the group.

Additionally, TPROs will support the strategic TPRM transformation programme, for example defining system requirements, identifying additional risk domains and crafting the Service Delivery Management approach.

TPRM is a relatively new field for LSEG and you'll play a key role in moving that forward.

We are looking for TPROs who are TPRM experts, can set the conditions for success, support the business in handling risk and growing resilience and mature the approach to TPRM.

Partner with key collaborators to mature the alignment of framework to relevant policies (e.g. TPRM, Operational Resilience, Business Continuity Management) and the Enterprise Risk Management Framework processes.

Lead on continual development and maturity of the 1LoD TPRM framework and controls, including the mapping and inclusion of additional new global regulatory related methodologies and requirements.

Lead on execution of other resilience related projects and initiatives, e.g.

development of the Service Delivery Management approach, scoping automation of due diligence through Artificial Intelligence (AI) or design, build and implementation of the group third party register.

Lead on TPRM communications and training to a wide partner group, including the monthly TPRM Working Group, to cascade policy requirements, develop understanding of the operating model and roles and responsibilities across the group and drive efficient process execution with Relationship Owners (ROs).

Apply expertise and understanding of external standard process to drive continuous improvement, focused on embedding TPRM as 'business as usual' into all areas of the group, and drive risk based decision making culture and thinking across the firm.

Lead on the approach to intragroup third party assurance, collaborating with group risk, legal, technology, service providers and others to align assurance activities with service catalogues, the shared services model, risk appetite, treatment of other third party types and service level agreements (SLAs).

Collaborate with 22 Risk Domains to ensure specific risk type requirements are embedded in the framework, e.g. data collection points, due diligence questions and issue thresholds and roles and responsibilities are understood and implemented.

Liaise with Group Procurement as a key TPRM process entry point to ensure key steps are followed in the process, including completion of the Inherent Risk Questionnaire (IRQ), supplier onboarding, segmentation, due diligence and appropriate contract execution.

Tried experience operating at a Senior Manager level role within a firm, developing and implementing TPRM frameworks and processes in a highly matrixed and fast paced businesses where change is the norm.

Knowledge and experience of TPRM and operational resilience global regulatory requirements e.g. A thorough understanding of the various risk types incorporated into a mature, cross functional TPRM process, e.g. cyber, data, business continuity management, HR.

Resilient – tenacious, outcome focused with the ability to operate in a sophisticated environment leading multiple projects and partners.

Encouraging – guiding and coaching collaborators and sponsors to implement desired outcomes, building an environment of confidence and trust
Analytics – strong analytical skills are required to bring together large volumes of information and highlight the key themes and make recommendations for a senior audience

Strategic – be able to improve business outcomes by applying critical thinking and making appropriate recommendations in connection with delivery of long-term sustained performance.

Influence – able to connect with and influence senior partners with the ability to challenge through objective discussions and understanding of business

This is an opportunity to shape and better a broad array of TPRM activities from policy and framework definition, to resourcing, to operational resilience, to systemisation and automation, to reporting, to process execution, to service delivery management and so on.

We recognize that to attract the best talent, we need to be flexible and we are open to discussing work arrangements with you.

We take hybrid approach to workplace, this role is Blended, three days a week office based.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built.

However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business.

You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth.

Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.