Technical Customer Services Administrator - Manchester, United Kingdom - BTTG & Shirley Technologies

BTTG & Shirley Technologies
BTTG & Shirley Technologies
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About us


With a century of experience in têxtiles and related products BTTG and Shirley are the leading independent organisation for testing and certification.

BTTG specialise in the testing, certification and auditing of Personal Protective Equipment and Construction Products.

Shirley is a member of the OEKO-TEX Association and offers testing and certification to STANDARD 100 by OEKO-TEX, MADE IN GREEN BY OEKO-TEX, STeP, DETOX TO ZERO, ECOPASSPORT, LEATHER STANDARD by OEKO-TEX plus analytical and investigation services and a member of the Expert Witness Scheme.

In essence we certify, test, audit, advise and train.


We operate in eight countries, assist clients in over 70 countries and have four laboratories in the UK along with one in India.

Our offices are located in the UK (Manchester and Leeds), Bangladesh, China, Kenya, Pakistan, Singapore, Vietnam and India.

Reporting to the PPE Customer Service Manager the main duties are:

  • Receiving samples from couriers and logging on an Excel spreadsheet
  • Use of CRM
  • Sample logging and photography of samples
  • Subcontracted work
  • Organising couriers

Key skills:

  • Ability to 'muck in'
  • Organised, with excellent attention to detail
  • Ideally with an interest in têxtiles or outdoor clothing
  • Time management skills and the ability to work under pressure
  • Good communication skills
  • Team player
  • Proactive and self motivated
  • Experienced in administration duties

What you'll get in return:

  • 25 days holiday plus bank holidays
  • Competetive salary
  • Flexitime system
  • Bonus scheme
  • Health cover
  • Contributory pension scheme

Salary:
£19,000.00-£22,000.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Free flu jabs
  • Free parking
  • Life insurance
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Yearly bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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