NHS 111 Health Advisor - Plymouth, United Kingdom - Practice Plus Group

Description

About The Role

Ever wanted to play your part in an exciting service that really makes a difference to everyone's lives? We've been awarded 111 Devon from the 1st of October 2022 and we are excited to recruit for our 111 sites in Plymouth.

This is your chance to train to be a Health Advisor in our 111 contact centre , handling calls from members of the public. You'll learn how to use a state-of-the-art triage tool called NHS Pathways to assess patients over the phone and direct them to the most appropriate care. Although these are not emergency calls, you'll also need to be prepared to deal with emotional, distressing or life-threatening scenarios and to arrange for 999 services if required.

We offer enhanced pay rates for weekends, we are offering part-time roles from hours per week to cover our core shifts and assist patients when they most need us. You must be willing and committed to work a mixture of weekdays and weekends. Please note: If you do require hours of more than 35 hours per week, including full-time hours (37.5 hours), we may be able to accommodate you if you are happy to work more weekend hours (this may mean working every weekend and taking days off during the week). You will need to invest in at least a minimum of 16 hours per week. You can choose from the two training options:

Full-Time Monday-Friday (9am-5pm) for 4 weeks

Part-Time Tues, Weds, Thurs (6pm-10pm) and Sat-Sun (9am-5pm) for 6 weeks (Mixture of remote and onsite)

You must attend every training day. This is followed by a further eight weeks' support before you are signed off as a fully accredited/licensed Pathways Health Advisor.

Upcoming training dates:

Monday 10th June - Full Time Training Saturday 15th June - Full Time Training Monday 8th July - Full Time Training Saturday 27th July - Part Time Training