Cib control Management generic global jpm - Edinburgh, United Kingdom - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Edinburgh, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Operations Control Management Department Description:


  • The Operations Control Management (OCM) office is a key function for Operations in the current environment and to meet the increasing demands from the business and regulators, as the role has continued to evolve. The focus of the role is now on ownership, design, enhancement and execution of the controls and is becoming more closely aligned with the operations management function.
  • OCM is responsible for the oversight of the Control Environment for the Operations functions that support the business.
  • Focus includes:
  • Acting as trusted Operations control advisor and as a first line of defense with Operations on the control agenda.
  • Representing Operations interests visavis control/regulatory initiatives.
  • Executing and implementing Operations control priorities and strategy.
  • Leading Operations supervisory management and execution.
  • Managing control and risk governance implementation and reporting.
  • Driving risk mitigation and control remediation programs across the business.


Key to the role is leading, shaping and supporting projects, analysis and reporting to address the risk and control agenda.

These activities will complement the work already performed across the Corporate and Investment Bank by various risk and regulatory related functions including:


  • Business Control
  • Operational Control Management (OCM)
  • Risk Management
  • Quality Assurance (QA)
  • Legal & Compliance
  • Audit

Key Responsibilities:


The OCM role, is a coordination and consolidation role to bring Operations activities and priorities of the global product together in a consistent and strategic agenda.

The OCM lead is a champion for the OCM strategy and program and must ensure that partners, stakeholders and teams within Operations, understand the direction of risk and control management, participate in the appropriate programs and deliver on the global work-streams.

Global partnership, relationship management, and collaboration is key to all aspects of the role.

Targeted Operational Risk Reviews & Control Design

  • Target and execute proactive processcontrol deep dives based on data analysis, themes and trends, emerging risk and cycle.
  • Support the implementation and adherence to policy with conformance reviews.
  • Assess control design through systematic questionnaire, FMEA analysis.
  • Targeted control redesign using Design Thinking methods.
Analysis and Insight

  • Curate relevance data sources, data access and availability to support descriptive use of data across operations.
Risk Identification & Assessment

  • Review risk event and errors internally and externally where relevant.
  • Execute targeted root cause analysis to isolate themes and trends. Implement lessons learned with all relevant operations.
  • Evaluate emerging risks front to back with business and technology partners.
Governance & Oversight

  • Assist with the preparation of Control Forum material and participate where required.
  • Set and govern standards for risk event capture and escalation, control metrics, proactive review standards, data usage.
  • Track and monitor new business approvals.
  • Interpret new and revised policy and standards.
  • Provide oversight & governance across various process 'automation' tools which results in better client experience by elimination of manual processes through the use of Intelligent Solutions.
Audit & Regulatory Review Coordination

  • Coordinate interactions with audit, compliance, and regulators through exam process.
  • Isolate themes and trends and implement lessons learned in relevant operations.
Monitoring the Control Environment

  • Monitor operations risks metrics reporting and triggerbased escalation processes.
  • Monitor and participate in raising, executing and closing of control action plans on time.
  • Actively monitor adjacent operations for events and themes and proactively evaluate relevant control design and performance
Managing CORE

  • Actively participate in the CORE process.
  • Training
  • Design, Conduct & participate in risk awareness trainings for staff across various levels which includes ongoing themes, risk awareness day, escalation sessions, etc.

Qualifications:

A number of skills will be important in this role including:

  • Thorough k nowledge of the Security Services business, and/or related Controls/Risk skill sets. Or Industry knowledge that is transferrable and/or beneficial to this role.
  • Demonstrated ability to think strategically with respect to data, technology, risk/control and regulatory agendas.
  • Strong organisational & planning skills and a track record of delivery.
  • Strong data orientation and ability to lead on data culture, practice development and tooling.
  • Influencing & strong communication skills with the ability to work with others at all levels and across disciplines in a virtual organisation.
  • Distinct ability to establish and maintain strong working relationships with partner businesses and peer OCM group
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