Assistant Care Manager, Initial Contact Team - Swindon, United Kingdom - Swindon Borough Council

Description

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for – the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

We have an exciting opportunity for an Assistant Care Manager to join the Initial Contact Team in Adult Care. The successful candidate will join a friendly, supportive and dynamic team. We are committed to providing good quality supervision and continuing professional development opportunities.

The Initial Contact Team is responsible for delivering a high quality and responsive service through strength-based conversation, to understand and where possible resolve queries and issues raised at first point of contact into Adult Social Care. By using a strengths based approach we signpost, explore all community based options and assess and arrange short term and long term support.

Your next role

You will demonstrate good communication skills and enjoy working in a fast pace environment. We are interested in applicants who have experience of and a passion to work with adults and are committed to providing a person centred and strengths based approach to their work. The role entails working in partnership with adults and carers to assess need, set up outcome focussed support plans as appropriate as per the requirements of the Care Act 2014.

At Swindon Borough Council we have a clear vision of what we want the future to look like. The success of our vision depends on supporting residents to remain independent in their own homes with access to effective information and advice and services that promote a strength base approach. We also believe that the success of our vision will depend on fostering our talent of the future - that's why we have this exciting new opportunity.

What you'll get in return:

Benefit from corporate subscription to RiPFA including attendance at events.

Supervision and support from onsite Leadership.

Wider training and support, including access to mentoring and an apprentice network.

Candidates must have NVQ in Care Level 3 or equivalent.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.

Please see our page for more details.

Your next steps

Read the and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you.