Technical Writer - Derby, United Kingdom - eProductivity Software

eProductivity Software

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

eProductivity Software is looking for a
Technical Writer to join our team.

This person will contribute to the development and maintenance of written technical product information to improve the implementation, maintenance, and use of the products.

They will also provide technical writing support for other groups within the organization.

This position will be based in the UK and is part of a documentation team located across the world. Please provide a portfolio of work samples.

Primary duties & responsibilities:

Adhere to guidelines/direction and deadlines established by project lead and defined by release schedule.

The documentation can include but is not limited to:

User Guides
Release Notes
Installation Guide
Integration Guides
WebHelp
Tutorials
Videos
Maintain intimate familiarity with products and their functionality and attend regular product team meetings.
Provide internal point of contact for documentation support.
Help define processes for documentation in an agile environment that improve the efficiently of the flow of information between developers, QA and documentation.
Provide feedback on the design and UI of the product.

Leadership and working with others:

Technical Writers
Consultants
Product Managers
Business Analysts
QA Engineers
Support Team
Professional Services

Qualifications and experience:

BA/BS degree with a Technical Communications, English, Education, or Training focus preferred.
57 years of technical writing experience for software products.
Knowledge of printing industry is preferable but manufacturing and ERP also beneficial.
Knowledge of CSS and Help Output Configuration is preferred but not required.
Knowledge of basic JavaScript is preferred but not required.
Experience adhering to style guides / standards.
Able to work independently within guidelines provided.
Experience working with Agile/Scrum teams a plus.
Ability to plan, structure and write user guides and help systems with mínimal guidance in a fastpaced environment.
Excellent communication, writing, editing, and project management skills.
Excellent organizational and interpersonal skills.
Willingness to learn and work with unfamiliar tools.
Attention to detail and ability to multitask.

Technology and tools:

Microsoft Office 36
RoboHelp or similar authoring tools
GitHub or similar version control system preferred but not required
Enjoyhint or a similar overlay interactive tutorial software preferred but not required
Camtasia or video editing software preferred but not required