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Senior Application Support Specialist - Hertfordshire, United Kingdom - Morgan McKinley
Description
Senior Application Support Specialist
Hertfordshire
£60,000 - £75,000 + Package
SaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US.
This is a pure hand on role where you will be leading and mentoring junior analysts, reporting into the Director.
This team is responsible for the provision of 3rd/4th level technical application
support for a range of Unix and Windows-based systems running in Azure, AWS
and on-prem. These systems are mainly Web and Java applications developed
in a variety of open-source technologies including Unix, Java, Docker, Maria DB,
Tomcat etc.
You will provide incident/problem diagnosis and resolution. Typically, the issues
escalated to the team are complex and span across technologies, networks, and
hardware. The role therefore requires a broad and high degree of technical
knowledge across multiple platforms and technologies.