Wow - Production Manager - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us as a Production Manager

We'll look to you to lead the production management for your domain to ensure availability for business use as per agreed expectations based on business resilience, continuity requirements and customer expectations
You'll support the team's activities to make sure that the platform's integrity is maintained in line with the platform and technical roadmap releases, while also managing demand from discretionary and mandatory change requests
It's an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure

What you'll do

Along with managing relationships with platform, domain and relevant cross-domain stakeholders, you'll consistently be looking for potential improvements of existing processes and procedures across production management disciplines.

As such, you'll establishan environment of continual learning and feedback.

You'll also be:

Working with leads, managements and others to define and execute the domain's future state vision
Identifying and capturing risks and issues relevant to the production environment, engaging and coordinating with other leads to identify potential solutions and enable resolution
Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all policies and regulatory obligations

The skills you'll need

Your technical knowledge and experience will cover platforms, technology, products and domains, and you'll have experience of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You'll also demonstrate:

Experience in managing onshore and offshore production support team members providing management and technical support, working on shifts and empowering the team to make technical decision and resolution of major service issues
Collaborate with streaming platform teams to identify opportunities for process improvements, define production support processes
Highly skilled with broad technical understanding on Streaming and Data Analytics, Service Level Management & Customer Focus.
Demonstrated ability and proven track record on Incident and Problem Management functions in Streaming Platform (Streamsets, Kafka, Kafka Connectors, CDC, MongoDB, AWS Cloud Technologies)
Exceptional verbal, written and communication skills with high tolerance for ambiguity matched with desire to organize it.