Operations Manager - Bean, United Kingdom - Genesis Production

Genesis Production

Verified Company

Bean, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB ROLE:
Signage Operations Manager

LOCATION:
Dartford

Salary:
£40k + Profit share bonus

Reporting to:
Central Operations Director

Description:

Seeking an enthusiastic, dynamic, credible and experienced General Manager with industry skills to lead and run a busy signage and graphics production centre and team of sign makers/installers for one of the UKs largest, mostsuccessful sign companies.

The applicant would be driven, motivated and organised, able to work independently to coordinate the efficient and profitable running of all aspects of the centre.

Successful applicants will be enthusiastic, able to work on their own initiative, flexible, a great team leader and well organised.

This is a full-time position working normal office hours but will need to be flexible to occasionally work outside of these hours when required.

Key responsibilities:

Responsible for the operational activity to achieve all commercial objectives.
Full team management, leadership and oversight of the sales, admin, production and installation staff. To include coordination and effective running of centre processes, motivating the team and setting clear targets/objectives for them to achieve
Working with the BDM to drive effective lead generation and sales activity to achieve targets. To include reporting, pipeline monitoring and forecasting
Maintain and develop customer accounts through effective account management and customer relationship building activities
Ensure the highest level of customer service is delivered at all times, across all projects and all team members
Coordinate and conduct client appointments, site visits and surveys
Creation, follow up and conversion of accurate, timely quotations.
Coordinate, develop and present credible, creative sign solutions, designs and visuals.
Ensure workflow is optimised and all design, production work and installations always run smoothly and efficiently.
Ensure effective, detailed information flow and project delivery for all work
Support accounts staff to produce accurate P & L accounts and process Invoices in, Invoices out, banking, cashflow projections, debt chasing, customer payments etc;
Support & progress marketing initiatives to uphold and enhance the brand. To include social media activity, eshots, mailshots & adhoc campaigns.

Skills (essential):

Good signage product and manufacturing knowledge (min 5 years experience in similar environment)
Sales experience, able to negotiate and win work.
Strong management & leadership skills. Provide mentoring, training and support as required.
Strong commercial skills. Able to create and understand management reports.
Good communicator, both written and verbal
Account management and customer service experience
Project management & delivery
Process driven with great attention to detail
Continuous Improvement mindset
Strong understanding of H & S requirements, Safe systems of work, RAMS
Resilient and able to work and lead calmly under pressure
Driving licence essential

Skills (preferable):