- Take full responsibility for your designated depot with regards to Sales and Operations
- Provide leadership and guidance to team members including engineers and drivers, ensuring the depot and customer service standards are maintained in line with company's expectations.
- Be serious about safety, ensuring compliance with all health and safety regulations and company policies. Conduct regular safety inspections and address any safety issues promptly.
- Foster a positive work environment, train, motivate and develop your team members to deliver outstanding results.
- Provide excellent communication to customers and stakeholders, strive to improve customer satisfaction, and build strong customer relationships.
- Monitor and manage stock levels by undertaking assets checks, stock transfers and item inventory.
- Holiday buy scheme, of up to 5 extra holidays per year.
- Personalised training and development you will get the opportunity to continuously further your career and complete courses suited to your role.
- Inclusive and innovative culture and great recognition.
- Discounts and cashback on our benefits site with a huge range of purchases including days out, restaurants, gym memberships, shopping, and lots more.
- 24/7 Consultation service, mental health support and a top healthcare cashplan saving money on dentistry, eye tests and more.
Depot Manager - Middlesbrough, United Kingdom - HSS Hire Group
Description
Are you an enthusiastic Depot Manager ready to join our team and lead our North East depot to success?
Our Depot Managers are the face of our business and the front line of our customer interaction, ensuring their every need is catered for and every question answered.
What will you do?
What you will bring?
The successful candidate will have experience in direct management with excellent customer service skills. You will have experience of managing depot/branch operations whilst maximising business development opportunities and exceeding KPIs.
You will use your strong IT skills and be self-motivated whilst also being able to liaise and communicate effectively with all levels of staff. You will need a clean driving license for this role due to potential travel to other depots.
Experience working on in Power Generation rental market is desirable but not essential.
What you'll receive:
At HSS, we celebrate diversity and inclusivity. We understand that, statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless if you feel your experience is not an exact match. We believe you could be the perfect fit for this role or a future position
We're also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.