Receptionist West Midlands - MediCruit

MediCruit

Verified Company

West Midlands, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

DENTAL RECEPTIONIST, WOLVERHAMPTON

We're looking for an Experienced Dental Receptionist to join this independent established NHS/Private practice in Wolverhampton

To start asap
This is an exciting opportunity is available to work on a Full or Part time basis
The practice will consider purely reception role but desirable to have a dual reception and dental nursing role.
Salary DOE

Practice information:

This is a large, modern 6 surgery practice, fully computerised with SOE systems with digital x-rays and rotary endodontic system.

They offer a full range of NHS services along with private treatments ranging from Invisalign, Implants, Facial Aesthetics, Complex smile makeovers, oral surgical procedures and orthodontics.

The practice CQC passed last year with excellent feedback. Large Surgery Car Park

Job Role:

Impeccable reception manners and professional customer care is mandatory
First contact for patients, showing utmost respect and ensuring a smooth and positive patient journey.
Building patient confidence and faith in the practice and leaving a great impression.
Encouraging excellent patient reviews on Google and Friend & Family
Being eyes and ears of the practice, keeping an eye on day to day issues and resolving/communicating to appropriate individuals
Answering the phone, booking and amending appointments and making recalls
Maintaining full dentist list and managing diaries
Ensuring no patient debts generated
Updating patient records, ensuring accurate and up to date patient information on system
Informing patients on all services on offer
Maintaining patient confidentiality and following GDPR regulations at all times
General reception housekeeping
Responsibly handling payments

- cash/card/cheque and accurate cashing up

Effectively communicating with other team members to maintain positive working relations
General administration tasks, such as photocopying, scanning, printing, shredding and sorting/filing/sending forms
Following practice policies and protocols at all times
Understanding, sharing and promoting business ethos
Desired skills and personal qualities
Knowledge of SOE system
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Patience

Requirements:

A satisfactory DBS is required for this position.

For more details contact
J on or request more info.