GP Receptionist/Administrator - Saint Helens, United Kingdom - Mill Street Medical Centre

    Mill Street Medical Centre
    Mill Street Medical Centre Saint Helens, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for an innovative, forward thinking candidate to take up a new and exciting position at our busy GP practice, Mill Street Medical Centre in St Helens. Teamwork is an essential part of general practice and we are looking to recruit a good teamplayer and enthusiastic person to help deliver a quality service for our patients.

    Main duties of the job

    Enthusiastic and have the ability to work as a team member or autonomously with good interpersonal skills. You should also have the ability to work under pressure and have a clear polite telephone manner and be competent in the use of computer programmes.Personal qualities include being flexible and co-operative and be sensitive and empathetic in distressing situation.

    About us

    We are a large busy practice with a list size of 10,500 patients, our clinical team consists of 4 GP Partners, 4 Salaried GPs, two Practice Nurses and two HCAs. We also have a prescription team, administration team and as well as a reception team working closely together which is supported by a Practice Manager, Reception Manager and Administration Manager.Competitive Rate of Pay and inclusion in the NHS Pension Scheme.

    Job description

    Job responsibilities

    To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.

    Person Specification

    Qualifications

    Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

    • Desirable

  • NVQ Level 2 in Health and Social Care

    • Experience

    Essential

  • Experience of working with the general public

    • Desirable

  • Experience of administrative duties
  • Experience of working in a health care setting

    • Knowledge and Skills

    Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook

    • Desirable

  • EMIS / Systmone / Vision user skills