Emergency Call Handler - Norwich, United Kingdom - East of England Ambulance Service Trust
Description
Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for youWe are looking Call Handlers at our Ambulance Operations Centre in
Norwich.
Our emergency call handlers are hardworking, enthusiastic and must process information quickly and accurately to support patients ensuring that data is accurately input into the Computer Aided Dispatch system, whilst ensuring high levels of customer service.
The information and advice you will be giving to patients is managed through a triage tool and will give you the essential information at the time.
All the training and mentoring you will need to undertake this role will be provided - no clinical experience is required*Please note qualifications will need to be evidenced*
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