Deputy Building Manager - Bolton, United Kingdom - Cadagio Ltd

Cadagio Ltd
Cadagio Ltd
Verified Company
Bolton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Our client are looking to recruit a Deputy Building Manager, you'll be responsible for supporting the Building Manager with the operation and management of a Purpose Built, Student Accommodation in Bolton.

You will support the Building Manager in managinga small team and be responsible for the lettings, tenant management, including rent collection, and health and safety for the building.


Primary Responsibilities:


Lettings:

  • Ensure maximum occupancy throughout the academic year.
  • Work with relevant team members/ external contractors to ensure marketing material, including website and social media, is uptodate.
  • Respond, and follow up on all enquiries.
  • Arrange and conduct viewings of rooms, in person or through video tours.
  • Build and maintain relationships with local colleges and universities.
  • Attend university open days and housing fairs.
  • Issue and countersign tenancy agreements on behalf of landlords.
  • Keep up to date with competitor activities.
Tenant Management;

  • Manage the check in and inventory process.
  • Manage rent collection from students.
  • Respond to student queries and resolve any complaints.
  • Ensure student's adhere to terms of tenancy and any internal policies/procedures.
  • Manage student events throughout the academic year.
  • Manage the check out and deposit return process.
  • Measure the customer experience using internal surveys, and act upon results.
  • Be vigilant of student welfare issues and offer advice or signpost where necessary.
Building Operations;

  • Ensure all planned preventative maintenance is carried out as required (this may involve carrying out tasks, delegating to other staff or outsourcing).
  • Ensure health and safety guidelines, and any internal policies or procedures, are adhered to by staff, students, visitors and contractors.
  • Identify maintenance issues and seek to resolve these.
  • Obtain quotes for servicing and maintenance works.
  • Review RAMS where required.
  • Ensure the building is compliant, with risks identified and appropriately managed
  • Manage stock levels and order supplies.
  • Manage room turnaround in between tenancies, including maintenance and cleaning.
  • Respond to incidents out of hours which require Management staff.
  • Build and maintain relationships with local authorities.
Staff management/supervision;

  • Responsible for managing the daytoday activities and guidance of the student liaison and service operative.
  • Hold 6monthly reviews with team members and set SMART goals.
  • Supervise the work of cleaning and security staff and update roles as required.
  • Facilitate cleaning and security staff training.
  • Provide out of hours support for security staff.
  • Ensure staff members and contractors are aware of and abide by internal policies and procedures.

Essential Skills Required:


  • GCSE English Grade C/ Grade
  • Previous management experience within a similar role or environment.
  • Competent in the use of Microsoft office products.
  • Excellent interpersonal skills.
  • Knowledge of health & safety requirements
  • Friendly and approachable.
Desirable Skills

  • ARLA Propertymark
  • ARMA Property Qualifications
  • Valid driving licence and car
  • First aid & fire marshal
  • Previous experience in the PBSA sector
  • Competent in all social media platforms

Salary £23,000 (negotiable depending on experience)


Hours of work are 9am - 5pm, Monday - Friday. Occasional weekend work may be required, especially during July, August & September.

Training and development provided

**_We are acting on behalf of an inclusive, equal opportunities employer._
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