Customer Service Administrator - Nottingham, United Kingdom - 2Fawcett Recruitment

2Fawcett Recruitment
2Fawcett Recruitment
Verified Company
Nottingham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
2fawcett are recruiting for a
customer service administrator to join our client in Nottingham on a
full-time, permanent basis.


The role & responsibilities:
Taking inbound phone calls for the Service General phone line and handling customer enquiries

Call logging and raising
new orders
Improving
customer service experience, create engaged customers and facilitate organic growth

Meet all Customer KPI's with regards to their
administration processes

Demonstrate a proactive approach to work, assisting colleagues in all aspect of their work to meet Customer needs


Requirements:

Knowledge of
administrative procedures


Job Types:
Full-time, Permanent


Salary:
£22,000.00-£24,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Ability to Commute:

  • Nottingham (required)

Ability to Relocate:

  • Nottingham: Relocate before starting work (required)

Work Location:
In person
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