- Deal with queries from staff and answer phone queries from patients and various organisations
- Ensure all case notes are filed correctly.
- Ensure notes are filed and tracked back in records room
- Compile new patient records following departmental guidelines.
- Update new patient record database ensuring records available for outpatient appointments, phone correspondence, etc.
- Transferring and booking in patient records using relevant systems, ie: EPR.
- Use of photocopier, fax and e mail when necessary.
- English Language and Maths GCSE Grade 4 to 9 or equivalent.
- Experience of working in Administration or a Reception setting
- Proficient in the use of Microsoft Office, inc Word, Excel, Outlook.
- IT / Keyboard and typing Skills
- Awareness of Health and Safety in an office environment
- Able to work unsupervised for short to medium periods of time
- Able to work as part of a team
- Understand and practice confidentiality at all times
Ward Clerk - Burnley, United Kingdom - East Lancashire Hospitals NHS Trust
Description
Job overview
Intermediate Care Directorate is looking to appoint a ward clerk to support the smooth running of our inpatient wards
The successful candidate will provide clerical and administrative support to the whole team on the designated ward. The role requires competency in general administration, keyboard skills, good communication and an ability to work well within a team. Dealing with patients and their families is a key part of the role so you will need to be friendly, empathic and calm. An understanding of confidentiality is vital.
Main duties of the job
We are looking for an enthusiastic, motivated, hardworking and flexible individual to join the friendly team on Ward 19
You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a demanding workflow which at times can be challenging and working to tight deadlines.
The hours are 8:30am to 4:30pm two days per week (currently Thursday and Friday)
Working for our organisation
At East Lancs NHS Trust we pride ourselves on working together as a team. Patient safety is at the core of what we do and this role will be a key part of supporting our patients and their families at what can be a difficult time.