- Microsoft 365 administration and installation, new servers when necessary
- Firewall and switch/router knowledge is desirable, but full training will be provided
- Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
- To provide technical maintenance and support of all user-based IT Hardware and Software
- Onsite customer visits range from half a day to 1 day a week.
- Regular maintenance and patching of infrastructure, end points as well as on Servers
- Windows Server – 2012 Onwards
- Azure – Maintenance, configuration and monitoring
- Office 365
- Windows OS 7,8 & 10
- Active Directory & Azure AD
- DNS, DHCP, Group Policy
- Backup – Veeam configure, maintain and troubleshoot
- Networking – Switches, subnets, LAN, WAN, DNS
- Hybrid working
- Use of Pool car
- Detailed Personal Development Plan
- Training and support
- Smart-casual dress
- Company and social events
1st & 2nd Line IT Engineer - Cambridge, Cambridgeshire, United Kingdom - MFK Recruitment
Description
Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.
Hybrid working is in play, and the successful candidate can work from home for 2 days a week.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
1st & 2nd Line IT Engineer – About the role: