Senior Infrastructure Operations Analyst - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Tom O´Connor

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Description

Senior Infrastructure Operations Analyst -London (hybrid working model) - Perm -£70 - £80,000 + bonus

About the Role:


Core Attributes:


  • Engages in disciplinary or multifunctional programs of notable risk; uses sophisticated analytical capabilities to identify creative solutions
  • Accountable for work of self and others; sets standards around which others will operate
  • Ability to work independently, as well as in a team environment
  • Works with team to provide details to management and key external partners on broadranging projects, tasks, and incidents

Responsibilities:


  • Provide guidance while supporting AWS cloudbased infrastructure and platform services
  • Coordinates across support teams to quickly resolve disruptions to technology services, through functional triage, performing root cause analysis, and taking preventative measures
  • Review's performance trends across the broader technology portfolio and initiates actions to address areas at risk for potential impacts
  • Actively identifies and addresses vulnerabilities
  • Capable of dissecting a problem into manageable parts
  • May lead initiatives of varying degrees of complexity
  • Regular support of, and collaboration with, EASE and non EASE triage

Technology and Business Skills:


  • Possesses solid understanding of the tech and asset management industries and internal business units to enable navigation of key partners and understanding of impact
  • Typically has 5+ years of relevant experience
  • Solid understanding of cloud security concepts, certificate management, secrets management, encryption key management, identity access management (IAM)
  • Solid understanding of modern deployment and code management with platforms like GitLab/GitHub and CI/CD concepts
  • Experience supporting and using APIs
  • Experience with logging tools like Splunk, Prometheus, Grafana, etc.
  • Experience working with Ticketing systems like ServiceNow and/or JIRA
  • Maintaining a comprehensive understanding of the broader technology portfolio including cloud technologies and support tools, job scheduling, scripting, proficient with databases including Oracle, Amazon Aurora, and SQL Server
  • Identify and implement opportunities for automation to reduce manual and complex processes
  • Stays abreast of industry trends and technologies
  • Available for out of hours support, including oncall via rota
  • Works across teams to review technology portfolio and make recommendations for procedures and practices

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