Assistant File Handler - Bolton, United Kingdom - Keoghs

Description

Job Description

Are you passionate about the legal field? Are you highly organised with great attention to detail? Are you keen to provide excellent client care? Do you have prior experience working in a legal role and looking to progress to file handling, if yes then this could be the role for you?

The Role:

We are looking for someone to join our 'Casualty' team based in our Horwich (near Bolton) office in the role of 'Assistant File Handler'. Our Casualty team deal with defending employer liability and public liability cases on behalf of insurers. These cases have occurred in the work place or in a public area. The team help defend the claims in order to reduce costs for our clients. EL/PL is a sought after area of personal injury and this is a great opportunity to gain entry into this area.

Accountabilities of the Role:

• The Assistant File Handler will manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients
• You will work in conjunction with a more experienced file handler within the team who will be involved in setting strategies and making liability decisions, they will be there to assist and support your development
• The role will require a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases.
• The work types likely to feature in the caseload are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis.
• In addition, the Assistant File Handler will support File Handlers on tasks within their caseloads.

Required skills & experience:

• Previous personal injury experience whether that be file handling or assisting
• Self-confident with good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• An ability to maintain attention to detail
• Good Literacy and IT skills
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Driven to achieve goals and high standards of work

Our process:

We have a two-stage process; a written exercise followed by an interview, usually via video link. A member of the recruitment team will call you to discuss all the details and answer any queries.

Compensation & Benefits:

Salary to be discussed on application - we aim to pay fairly and consistently based upon experience, hybrid working 1 day minimum per week in office remainder remote working, private medical insurance, permanent health insurance, critical illness cover, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days), holidays rise to 26 days after 5 years' service and 27 days after 10 years' service, Death In Service – after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex

Values:

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do.

Keoghs values:

ü We are connected

ü We are dynamic

ü We are innovative

ü We succeed together