Powertrain Aftersales Advisor - Ely, United Kingdom - Ivor Searle Limited

    Ivor Searle Limited
    Ivor Searle Limited Ely, United Kingdom

    1 month ago

    Default job background
    Full time
    Description

    If you enjoy working in a busy and technical environment and are excited about the prospect of joining a long established company within the automotive aftermarket industry, then Ivor Searle would be pleased to hear from you. Ivor Searle is the UK's leading provider of re-manufactured engines, reman turbos, cylinder heads and gearboxes. We offer competitive pay packages, as well as free on site parking.

    A vacancy has arisen within our busy market leading warranty team for a Powertrain Aftersales Advisor who ideally comes from an automotive warranty / service environment.

    Key responsibilities will be to:

    • Take control of and process warranty claims from start to finish;
    • Provide outstanding customer service;
    • Provide information and advice to customers and suppliers;
    • Create warranty reports and supply replacement products.

    The successful candidate will have:

    • Good technical knowledge of engines, gearboxes and turbos;
    • Extremely high attention to detail;
    • Previous automotive industry experience;
    • A positive proactive attitude and display an ability to identify solutions to problems.

    Hours of work will be Monday to Friday (excluding Bank Holidays) from 08:00 to 17:30 with a 20 minute morning break and a 30 minute lunch break (45 hour working week)