Service Manager - London, United Kingdom - Central Recruitment Services Ltd

Description

Central is currently recruiting for a female only Service Manager to work in the Clapham area.

The service is a 24 hour bed therapeutic support & accommodation service for women who have experienced homelessness and severe and multiple disadvantage.

The successful candidate will be required to work 35 hours per week, working across Monday - Friday, 9AM - 5PM.

You may be required to work the occasional late night and weekend. 75 per hour, with £3.89 holiday pay, totalling £26.64 per hour.
Manage, support, coach and develop a high-performing multi-disciplinary team of 9 full time staff members

• Deputise for the Director of Services where required
• Ensure the effective day-to-day delivery of a person-led, psychologically, gender and culturally informed supported housing provision, ensuring best practice in service delivery.
• Support the team to provide a high-quality 24-hour wrap-around therapeutic support service
• Ensure the operational compliance of policies and procedures related to health and safety in supported housing.
• Work in partnership with other departments to ensure the smooth and effective running of all services.
• Attend relevant external networks, sharing information and knowledge, promoting best practice and innovation.
• Develop and build partnerships across the sector to enhance service provision
• Ensure the team meets core service outcomes, regulatory and funding requirements, including internal quality assurance standards for supported housing.
• Monitor, evaluate and report upon the team's work, using both quantitative and qualitative data collection and analysis.
• Ensure compliance with policies and procedures aligned with regulatory standards.
• Manage the service's annual budget including forecasting and ensuring value for money.
• Support the submission of funding bids and tenders; Participate in the out of hours on call rota; 1 week in every 6 (additional allowance is payable)

Management experience and knowledge & understanding of the causes of homelessness and the needs of women experiencing homelessness and multiple disadvantage

• Strong knowledge of leading and meeting the regulatory standards of a 24-hour wrap-around supported housing accommodation
• Strong knowledge and experience of delivering psychological, gender, and culturally informed approaches to support women with interconnecting needs
• Experience in consistently maintaining quality assurance standards, meeting requirements of funders, and local and national regulatory standards and landlord and housing management performance targets
• Experience in managing and responding to safeguarding concerns, risks and risk mitigation with ability to ensure the team's compliance in line with policies and procedures
• Ability to deliver high standards in performance management and reporting through monitoring & evaluation and continuously improve service provision
• Strong skills in data input, review and report writing (including good IT skills)

this role is female only.

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• A fully enhanced DBS registered on the DBS update service or willingness to apply for one through Central (at a cost of £50)

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