Guest Relation Host - London, United Kingdom - JLL

    JLL
    JLL London, United Kingdom

    Found in: Talent UK C2 - 1 week ago

    Default job background
    Full time
    Description

    JLL supports the Whole You, personally and professionally.

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

    Guest Relation Host

    What your day-to-day will look like:

  • Cover JLL Front of House and Reception services with JLL London office.
  • Welcome Meet and greet for all visitors and clients
  • Assist with internal/External bookings as required with full meeting room accountability.
  • Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.
  • Ownership and ability to facilitate room set ups – including moving flexible furniture
  • Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
  • Comply with the JLL - Front of House Services Standard Operating Procedures
  • Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
  • Maintain a strong awareness of business activity & communicate all updates with regional team members.
  • To provide support as requested by the Client Services Lead and/or other support teams.

    • Skills & Experience

  • Experience of working within a Corporate or 5* Hotel Reception environment
  • Independent and self-managing worker
  • Strong customer service skills- a great networker
  • Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
  • Ability to use initiative and remain calm under pressure..
  • A strong team player with the ability to multi-task & prioritise work commitments.
  • Flexible approach to departmental requirements.
  • Good educational background & a solid command of written & spoken English
  • Good sense of humour & an approachable personality

    • #LI-JA1

    Location:

    On-site –London, GBR

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.