Office Junior - Birmingham, United Kingdom - TribePost

TribePost

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are a national manufacturing company with an exciting opportunity for an
Office Junior / Planner to join our team

Office Junior / Planner - The role:

As a Production Planner/Office junior you will utilise available planning systems to convert sales forecasts into achievable production and material plans and schedules that optimally balance customer service, Office admin and operational cost efficiency.

You will manage risks within the plan and amend orders where possible/practical to achieve customer service and stock targets as well as share forecasts with suppliers and work with them to resolve issues with materials availability.

The Office Junior plays a vital role in supporting the HR, sales, planning, technical and accounts team. Providing an important link between all departments and able to fill in to cover sickness and absences.

Key Responsibilities:

Responsible for office and HR admin;
Customer Ledger
Order processing on Sage also using Edi system;
Managing some paperwork relating to distribution;
Implementation of Pallet sheets, Fax & Summary sheets for carriers, customer templates, and price lists;
Handling telephone enquiries;
Data inputting
Answering telephone, taking messages and forwarding them to the relevant person;
Processing Door Sales
Dealing with Customer complains
Ensuring current systems of work / practice are adhered to reporting any changes to the relevant persons;
Assist other departments when needed
Ensure the business order fill KPI's are meet on a consistent basis
Ensure waste KPI's are meet on a consistent basis
Create and monitor a production weekly/ daily manufacturing plan / schedules to meet the sales volume demands.
Effectively communicate with suppliers and order raw material and packaging stock to replenish accordingly to manufacturing demands
Manage and minimise waste of all stock
Control stock by carrying out daily audits
Analysis the stock in both storage warehouse and move according to meet customer order fill requirements
Ensure Customer Service levels for order fulfilment are met and maintained by liaison with internal and external transport and distribution departments;
Create a daily planning summary report and circulate to the management team
Actively participate during external audits
Maintain and develop effective working relationships with supervisors, team members and people outside your responsible area.
Any other duties as reasonably requested by the business which may not be part of your daytoday role.

What we need from you:

Working in a fastpaced environment
Worked with multiple range of SKUs with short shelf life
Knowledge of supply chain within the food industry
Experience creating daily / weekly production plans / schedules
Strong administration skills
Experience maintaining good relationships with suppliers
Proven track record of organisational, planning and forecasting experience
Minimum of 1 year experience in a planning role in a FMCG environment or relevant degree
Experience of controlling and updating KPIs
Ability to liaise with both internal and external stakeholders effectively
Must have knowledge Sage
Experience ordering materials and of managing inventory
The ability to work under pressure and motivate others to meet tight deadlines;
The ability to work in a logical, methodical manner.

**No agencies please.