client services administrator - Devizes, United Kingdom - Manucomm Recruitment Ltd

    Manucomm Recruitment Ltd
    Manucomm Recruitment Ltd Devizes, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    Client Services Administrator
    • Near Devizes £negotiableMy client, is looking to recruit a client services administrator to work at their modern site in Wiltshire.
    Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met.


    Key Responsibilities:

    • Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
    • Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
    • Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly.
    • Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and filemaker.
    • Build strong working relationships with the Regional Sales Managers and client contacts in the US, United States
    • Deal with customer accounts, queries, complaints, general enquiries Key skills:
    • Previous Sales Administration experience
    • Excellent communication and attention to detail
    • Excellent IT skills , ideally SAP experience or similar
    • Export experience helpful but not essential
    • Understanding of US market, helpful though not essential
    • Supplier contact experience
    • Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes