Security Team Leader - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Team Leader to join our team.

Job Title:
Security Team Leader

Location:
London

Rate:
£12.20 per hour

Contracted Hours: 7 on 3 off, 7 on 4 off (56 hours average)

What's in it for you?
In return as our Security Team Leader, we offer the below salary and benefits:

A competitive wage
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Role:

As a Team Leader you will assist with the supervision of all aspects of the client's/tenant's security requirements and support the Security Manager in the day-to-day running of the security function.

Responsibilities:

Deliver outstanding customer service to staff and visitors
Be flexible and adaptable to all tasks or challenges
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
Where applicable: appropriate use of CCTV/access control and any other electronic management system, and completion of reports and documentation in a timely fashion
Be familiar with all Security Operational and Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided
Completion of rostered duties and all associated tasks or responsibilities to the highest possible standard
To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
To be resilient to working in the most sensitive environments, dealing with any conflict with a respectful and empathic approach at all times
Assist in the induction, development or ongoing training of new team members across the disciplines where appropriate
Act in accordance with Company Policies and Procedures and our Code of Conduct

Security Team Leader Duties

Ensure security records and logs up to date
Allocation of site duties to Security Officers (Rotation, Breaks Etc)
Admin duties to include key audits, fire alarm tests, equipment status logs and card audits
Assist in the Management of the Security contract at the Client's premises
Control, monitor and instruct the Security Officers alongside the Security Manager in procedures, including but not restricted to Assignment Instructions; SOP's; Health & Safety and any Client/tenant instructions
Ensure Assignment Instructions are adhered to at all times by security personnel
Ensure all staff are trained to the client's and the company's standards
Develop teamwork within the workforce, ensuring high morale through effective motivational methods and ongoing training
Provide line management responsibility to Security Officers, including welfare issues under the guidance of the Security Manager and HR for example return to work interviews, notice of concerns in relation to poor performance/conduct etc
Review Security Officer performance and development and report to the Security Manager
Maintain a high standard of communication and good working relationship with all other Security personnel, Client, tenants and other service providers
To assist with Site Handover is done, sent out and completed in full with all checks done and messages included.

Essential Skills:

Excellent oral, written communication skills, interpersonal skills and confidence
Exceptional customer service skills
Reliable, trustworthy and punctual
Resilient and calm under pressure with the ability to multitask and prioritise to help solve problems and overcome challenges
Selfconfidence and an interest in selfdevelopment.
Physically able to conduct all responsibilities associated with the roles documented
Ability to work to instruction and on your own initiative where required
Computer literate and confident with the use of Microsoft Office programmes where required
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
Flexibility in regard to working practices, hours and responsibilities.
Either a current and valid SIA (DS as a minimum) license
Enhanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field.
Operation of CCTV/access control communications in an appropriate manner

Don't miss out on this fantastic opportunity to join our team as a Security Team Leader
**Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, ra