Senior Propositions Manager - Bristol, United Kingdom - Sanderson
Description
Senior Propositions Manager
Hybrid
£700 per day (6 month contract)
Our client, a nationally recognised company are looking for a Senior Propositions Manager to come and join their team.
Reporting to the Director of Customer, you will have responsibility for the development and in-life management of their customer propositions,creating market-leading experiences which attract, reward and retain their customers.
You Will:
- Own the development and inlife management of several customer propositions
- Develop their B2B brand proposition
- Ensure the proposition strategy & roadmap underpins brand, commercial and customer growth targets as well as customer experience.
- Provide insight on the market and customer opportunities both from within retail and outside where appropriate
- Provide regular insights, working with their data insights team to understand current performance / results, supporting the team to embed a test and learn culture
- Work closely with the Marketing and Commercial teams to ensure the effective delivery of product launches, campaigns and all promotional communications to our customers.
- Have a track record of insightled product or proposition development, including flawless execution record where you put the customer at the heart of the change.
- Have the ability to champion the voice of your customer within the business
- Are a innovative thinker with proven experience in testing new ideas and concepts.
- Have excellent stakeholder management and influencing skills.
- Have strong commercial acumen and are able to make clear recommendations in investment cases.
- Have experience working across multiple projects simultaneously
- Have strong experience with retention and customer experience tactics
- Experience in Customer Loyalty is desirable
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