Service Engineer - London, United Kingdom - Home Recruitment Ltd

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    Description

    Our client, a leading global medical device company, is seeking a skilled Field Service Engineer to join their team in London.

    In this role, you will service, maintain, and enhance the performance of our client's ICU medical equipment, offering outstanding technical support to our key customers in the area.

    Responsibilities:

    • Perform installation, maintenance, and repair tasks on ICU medical equipment at various customer locations in London and nearby regions.
    • Identify and resolve technical issues efficiently to reduce equipment downtime.
    • Educate customers on operating and maintaining the ICU medical equipment effectively, ensuring their competence and confidence.
    • Work collaboratively with other teams to provide excellent customer service and support, responding swiftly and professionally to customer queries and issues.
    • Follow company standards to keep precise records of service activities, such as service reports, maintenance logs, and inventory management.
    • Keep up to date with new product updates and industry advancements, continuously improving technical skills to provide first class service to customers.

    Qualifications :

    • Bachelor's degree or equivalent in Engineering, Biomedical Engineering, or a related field.
    • Demonstrable experience in field service engineering, preferably with medical equipment.
    • Excellent problem-solving skills with the capacity to diagnose and resolve intricate technical problems.
    • Strong communication and interpersonal abilities, enabling professional interactions with customers and team members.
    • Detail-focused with exemplary organisational and time management skills, capable of managing multiple responsibilities effectively.
    • A valid driver's license and the ability to travel extensively within London and surrounding areas.

    If you are a proactive, customer-centric service engineer with a strong interest in healthcare technology, we invite you to apply without delay for this Service Engineer role.