Clinical Governance Officer - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust
South London and Maudsley NHS Foundation Trust
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

About the team:


The Governance team works closely with the Head of Nursing and Matrons to provide assurance around patient safety issues, managing and learning from serious incidents and complaints, providing data to support services, developing systems to improve standardisation across services and embedding learning within the Directorate.

We are, and serve, a diverse community and actively support and value equality and diversity within our staff.


About the role:

We are looking to recruit a highly motivated person to join our Governance team in PMOA Operational Directorate.


You will need to be able to prioritise your own work-load, managing multiple projects simultaneously and will need to be flexible and responsive to the changing needs of the services we serve.

Therefore, we are looking for some-one who is efficient, friendly and organised with excellent written and oral communication skills, with the ability to analyse complex and sensitive information, who will be able to engage with all staff working across the Trust.


The ability to identify and establish credibility and good working relationships with representatives of external agencies and partners, and manage those relationships with sensitivity will be key.

You will need good negotiation and influencing skills in order to achieve objectives without direct line management and the ability to work autonomously.


  • To be a key expert to the PMOA Directorate with regard to the governance and quality agenda
  • To be a point of contact for the PMOA Directorate Executive and Head of Nursing and Quality.
  • To provide comprehensive and expert leadership in relation to the facilitation and management of Datix, Complaints and Serious Incidents within the PMOA Directorate, including learning from Serious Incidents and Complaints.
  • To provide comprehensive project support and facilitation to a wide range of quality improvement, PEDIC, clinical effectiveness, clinical governance and clinical audit activities at PMOA Directorate Level.
  • The post holder will provide comprehensive support to the PMOA Directorate Governance Committees and Serious Incident
  • The post holder will co-ordinate the clinical governance agendas on behalf of the Head of Nursing and Quality.


We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.

There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM.

It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer.


Some of our benefits are highlighted here:

  • Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance, flexible working and support a range of flexible options, such as: parttime working and job sharing.
  • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease, our staff benefits from competitive deals to lease cars
  • Accommodation, our staff benefits from keyworker housing available which is available on selected sites
  • NHS discounts, with discounts up to 10% from a variety of wellknown retail brands though Health Service Discounts website.

Other benefits include:


  • Counselling services
  • Wellbeing events
  • Long service awards
  • Cycle to work scheme
  • Season ticket loan
  • Childcare vouchers
  • Staff restaurants
  • Quality and Governance
  • Coordinate the agenda setting for the Operations Directorate for meetings with focus Clinical Governance Committee and Clinical Effectiveness Group with the Associate Medical Director.
  • Collaborate with them in providing data for Operations Directorate quality
  • Work with them in monitoring the Operations Directorate clinical risk register, CQC Standards, NICE Guidelines, and other performance targets as required and to assist in ensuring the Operations Directorate has supporting evidence for targets.
  • Work with the Associate Medical Director to manage the evidencing of compliance with NICE Guidelines in the Operations Directorate and report to the Trust on behalf of the Operations Directorate.
  • To Line Manage governance administrator post holder to ensure the Operations Directorate responds in a responsive and compassionate manner to all complaints and compliments and information pertaining to complaints is maintained on Datix system
  • To promote the clinical governance work of the Operations Directorate and SLaM and facilitate shared learning by engaging with Operations Directorate colleagues and other departments within SLaM and external agencies, e.g. KHP
  • To participate when required in the processes of set
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