- Good general education, GCSE's or equivalent, previous keyboard/computer skills. NHS experience. Previous 12 months experience in relevant role. Proven experience dealing with patient/customer either face to face or telephone. Knowledge of the PAS system, good understanding of post from JD.
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Demonstrates values and behaviours that supports the Trust vision. Excellent telephone manner, good verbal communication and team player. Experience of working in a busy environment with conflicting priorities. Ability to use computer more or less continuously.
- Evidence of having championed diversity in previous roles (as appropriate to
- Evidence of having undertaken own development to improve understanding of equalities issues
Endoscopy Receptionist - Worthing, West Sussex, United Kingdom - Wales Medicines Strategy Group
Description
Employer 279 University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Worthing Hospital Town Worthing Salary £22,383 per annum, pro rata Salary period Yearly Closing 22/04/2024 23:59 Interview date 30/04/2024
Band 2
About our Trust
At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts , we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our 'where better never stops' motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We are looking for a dynamic receptionist to join our team in Endoscopy at Worthing Hospital. This is a part time role of 23.75hrs per week Monday to Friday mornings, with potential for cross site working.
Main duties of the job
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.Detailed job description and main responsibilities
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required.
Person specification Experience/Qualifications
Equality, Diversity, and Inclusion
General information for applicants
As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.
Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria.For further information please visit the website searching for Skilled Worker.
Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified.
UHSussex reserves the right to close the role early if we receive a high volume of applications
Further Information
For help with the application process for non medical vacancies only, please contact the Resourcing Team by Email:
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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