Sales Assistant - Liverpool, United Kingdom - Switch Advisor Ltd

Tom O´Connor

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Tom O´Connor

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Description

Switch Advisor Ltd is a Liverpool-based company that specializes in the design, manufacturing, and distribution of high-quality, innovative products for the home and office.

We are a family-owned business that has been in business for over 35 years.

We are a growing company that is able to provide our customers with a wide variety of products from which to choose from including:


Window treatments

  • Furniture
  • Lighting
  • Artwork
  • Office furniture
  • Baby items
  • Kids toys
  • Educational materials
  • Office supplies


We are looking for a result-driven retail Sales Assistant to be responsible for all sales job duties, from generating leads to closing sales.

Sales Assistant duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.

You should be able to promptly resolve customer complaints and ensure maximum client satisfaction.

To be successful as a Sales Assistant, you should stay up-to-date with product features and maintain our store's visual appearance in high standards.

Ultimately, the duties of a Sales Assistant are to achieve excellent customer service, while consistently meeting the store's sales goals.


Skills:


Proven work experience as a Retail Sales associate, Sales representative or similar role

  • Basic understanding of sales principles and customer service practices
  • Basic Math skills (must be proficient in addition and subtraction)
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus

Responsibilities:


Ensure high levels of customer satisfaction through excellent sales service

  • Welcome customers to the store and answer their queries
- "Go the extra mile" to achieve customer satisfaction

  • Follow "Five Wishes" to ensure customers leave happy
- "Go the extra mile" to engage customers and create long-lasting relationships
- "Go the extra mile" to ensure proper wrapping of orders, while meeting store standards for cleanliness and safety standards


Salary:
£9.00-£10.00 per hour


Benefits:


  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location:
In person

Expected start date: 10/09/2023

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