Operations Executives - London, United Kingdom - Travel Trade Recruitment

Travel Trade Recruitment
Travel Trade Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you passionate about the travel industry specifically working with European destinations? Are you a dedicated, organised, self-motivated person who is happy to go the extra mile for your client?

Our West London based client is looking for an experienced Sales & Operations Executives to join their team based in


Role Responsibilities:


  • Negotiate terms & conditions and sign contracts with agents.
  • Maintain the fixed product portfolio
  • Updates to existing products for upcoming year (prices, hotels, inclusions).
  • Goal to be set e.g., monthly updates/promos plus functionality updates.
  • Targeted promos i.e., different promos in different markets.
  • Create and maintain promotion materials together with relevant teams.
  • Advise management on feedback from agents e.g. gaps in services, payment solutions needed.
  • Prepare monthly statistics on lead generation, request generation, conversion, sales and gross margin.
  • Do research on destinations/suppliers/services as part of creating offers.
  • Negotiate supplier contracts for hotels, transport and activities.
  • Manage contracts in the backoffice system
  • On tour support during office hours and part of an emergency service rota outside of hours.
  • Manage receipts from agents and liaise with accounts department.
  • Approve purchase invoices and liaise with accounts department.

About you:


  • 45+ years' experience
  • Essential languages required: Polish & French
  • Attention to detail: nice, tidy correspondence that looks professional is key.
  • Commitment: if you have the "9 to 5" mindset this role may not be for you. During high season, there will be overtime for sure.
  • Initiative: Important to be selfmotivated and to work on doing things better and faster as well as to drive sales. Each employee gets a lot of independence and responsibility early.
  • Flexibility: Travel is notoriously unpredictable. There are many changes during the booking and operations process. Important to understand and adapt to each situation.
  • Skills: English spoken and written needs to be good and effortless & It's Very important that you are comfortable with MS Office and a quick study on backoffice systems and other travel trade systems
  • Languages: Spanish or Portuguese (desirable)

Package:


  • Salary £27,000 + dependant on experience
  • Hybrid, West London
  • Emergency WFH days

Interested:

Please click 'APPLY'. Alternatively contact Beth on /
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