- Be able to act autonomously.
- To support the integrated 0-19 Healthy Child Programme (HCP) in providing an innovative and high-quality service in an environment that enhances child centred client care and promotes child and family wellbeing.
- To support the assessment and review of clinical needs.
- To work without direct supervision to support clients as part of the universal and targeted aspects of the service provision.
- To liaise with colleagues within Just One Number to assist in the co-ordination and development of the service.
- To develop specialist interest areas in order to enrich the knowledge and skills set within the Norfolk and Waveney Children & Young People's Health Service.
- Give advice and guidance to children, young people and families in Norfolk over the telephone, text message and video calls. This will also include giving advice and guidance to professionals including Schools, Nurseries and childrens social care.
- As part of the Healthy Child Programme, the Assistant Practitioner will work within the single point of access, this role will be predominantly delivering clinical interventions via telephone, video call and digital clinics, ensuring a high standard of care.
- To support localities to ensure that all relevant clinical skills are kept up to date, and to maintain effective working relationships and continuity of services. In supporting locality, this could be via the office or in face to face visits.
- To learn and deliver the universal service within Just One Number, to gain confidence to support families with accessing self-care resources and developing self-efficacy.
- To develop skills to promote the use of digital resources on Just One Norfolk website during all contacts with service users to enhance self-care skills for children, young people, and their families.
- To develop the skills to utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.
- To support families through a range of methods including digital drop-in clinics, text message, virtual and phone contacts to assess the needs of children and their families.
- To work as part of a multidisciplinary 0-19 team to identify the health needs of children and young people, their families and the community and contribute to developing a strategy to address individual identified needs as well as those needs within the community.
- To promote peoples equality, diversity and rights.
- To deliver care to clients within the scope of their job role. Duties may include:
- Building on existing assessment of families needs and deliver evidenced based health advice without direct supervision.
- Receiving referrals and receiving and communicating complex information from health and social care staff.
- To decline referrals if not appropriate, using excellent negotiation skills and appropriate sign posting.
- Support to clients with more complex needs according to the Norfolk SEND offer.
- To write clinical records in a concise, accurate and timely manner in line with Cambridgeshire Community Services record keeping policy.
- To independently carry out specified assessment and intervention as planned and discussed with the clinical coordinator where required, using own initiative and experience to modify according to the clients needs.
- To contribute to the care of all clients, ensuring safety and dignity at all times.
- To be actively involved in the communication of complex information regarding clients needs and any other useful information available to the Just One Number team and to escalate as appropriate with members of Just One Number team.
- To liaise as appropriate with parents/carers, young people and other health, social or voluntary agencies.
- To communicate effectively with clients in complex situations. Communication skills of engagement, negotiation, motivation and explanation will be required to enable the management of potential barriers to communication.
- To be aware at all times of the needs of client groups and to promote and encourage positive health choices.
- To confidently utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.
- To uphold all aspects of the service and organisational policies and procedures.
- To take individual responsibility for any health and safety issues and undertake obligations under the health and safety act.
- To take individual responsibility to report incidents as well as any identified actual or potential risks either to you or the organisation or others. To escalate any concerns about practice to the relevant member of the leadership team.
- To ensure mandatory training is up to date.
- To attend relevant training courses and to maintain up to date clinical knowledge and skills in order to perform in the role.
- To participate in staff and service development through attendance at service meetings and in service training. To participate in team meetings, supervisions and other mandatory parts of the role.
- Actively participate in annual performance reviews providing evidence of attaining the relevant knowledge and skills required for the job. Person Specification
- NVQ level 3 in health, social care, education or an equivalent.
- Foundation degree in relevant area
- oExperience of working with children and young people and families
- oExperience of promoting key health messages to children and young people's families
- oAbility to safeguarding children.
- oAbility to have challenging conversations with parents/professionals.
- oCommunity experience
- oExperience of working in a multidisciplinary setting.
- oExperience of Safeguarding adults and/or children.
- oKnowledge of the Norfolk safeguarding children's agenda
- oGood communication skills and have the ability to change communication style depending on audience.
- oAbility to analyse information and use reasoning skills to assess clients needs.
- oRobust IT skills and clear record keeping.
- oAbility to prioritise and plan workload.
- oUnderstanding of the public health agenda and national and local policies relating to Children and Young People's health and wellbeing, including Working Together to Safeguard Children.
- oUnderstanding key public health resources to support the children and families of Norfolk
- oA good understanding of communicating with people virtually such as telephony or video calling software.
- oAbility to apply and use advanced analytical tools.
- oExperience with delivering healthcare interventions via digital platforms.
- oAbility to use System One.
0-19 Assistant Practitioner - Hales, United Kingdom - Cambridgeshire Community Services NHS Trust
Description
Job summary
Cambridgeshire Community Services NHS Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
As part of the Healthy Child Programme, the Assistant Practitioner will work within the single point of access, this role will be predominantly offering advice and guidance via the telephone, over text message and via digital platform to support clients/service users, undertaking of initial assessments, delegation of cases within the team or transfer out to locality/specialist pathway, signposting or supporting onward referrals. The Assistant Practitioner will be undertaking independent decision making regarding specific referrals in relation to the 6 high impact areas to improve outcomes for children, young people and families within Norfolk.
This post is currently offering a new hire bonus of £1500 (pro rata) for those staff who have not worked for the Trust previously.
Main duties of the job
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job descriptionJob responsibilities
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Desirable