IT Service Desk Analyst - Leighton Buzzard, United Kingdom - iSupply Recruitment Ltd
Description
iSupply Recruitment have partnered with a successful business who are part of a global brand. We are looking for a motivatedIT Service Desk Analystto provide 1st line technical support.
This would suit a graduate or someone with - 2 years IT support experience.
Based onsite in Leighton Buzzard 5 days a week.
What you'll be doing:
- Providing 1 st line technical support.
- Logging and updating tickets for each incident or service request.
- Maintaining inventory of all company IT assets.
- Hardware build, configuration, and deployment.
- Secure disposal of EOL equipment.
What we're looking for:
- Experience with Microsoft Desktop, Services and Toolsets.
- Microsoft 365, Azure, Active Directory, and PowerShell.
- Endpoint security including Microsoft Endpoint Manager, Defender, and Falcon
- Crowdstrike.
- Telecommunications including 8x
- Experience using Mist AP's
- Experience Microsoft Teams & SharePoint
- Network management and security including Aruba Central.
- Firewall management and security including Watchguard
- ITIL Service Desk including ServiceNow.
- Full UK driving license.
About you:
- Must be able to work well under pressure and be able to prioritise workload.
- Excellent interpersonal and communcation skills.
- Willingness to learn and develop
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