Field Services Engineer - United Kingdom - Philips Iberica SAU

Description

Field Service Engineer X-Ray South West Job Description

The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners.

This position will be field based, with a coverage of the Bristol or Exeter areas for X-Ray.
Providing field based and remote technical support to customers and colleagues in line with relevant training and experience.
Carrying out corrective, preventative, installation and field change order activities on complex healthcare systems.
Diagnosing mechanical, hardware and software system failures using established procedures and information.

Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern.

You are a part of a regional team of collaborative Field Service Engineers who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry.

You are reporting directly to the District Service Delivery Manager .
HNC (NVQ Level 3 or higher) or Degree in Electro-engineering or equivalent highly desirable
Deliver high levels of customer service
Competent in IT/Network diagnosis/system connectivity/Remote service desirable

Thus, we offer competitive benefits, a flexible work schedule and access to regular local health & well-being focused activities.

A basic salary plus Company Car.
~ Access to a wide variety of flexible company benefits, including matched pension contributions, and the option to purchase additional holiday.
~ Philips University is available to all employees for learning and development opportunities.
~25 days holiday allowance from the beginning, plus bank holidays.
~ Family-friendly policies which offer enhanced maternity and paternity schemes.
~ The Philips Employee Shop which allows employees to buy Philips' products at discounted prices.
~ An Employee Assistance Program is available for all Philips employees and their families. As well as being a confidential support line, it also offers practical financial and life management advice 24 /7 and is completely confidential.

We are a health technology company.

We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help the lives of others.

• Learn more about our commitment to diversity and inclusion here . #LI-Remote

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