Technical Sales Advisor - Kidderminster, United Kingdom - Pertemps Dudley West Brom Perms
Description
We are recruiting a Technical Sales Advisor to work for a manufacturing company based in Stourport on Severn.A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes.
You will be providing new and existing customers with commercial and technical support.Responsibilities and Duties-Processing customer enquiries
- Managing and understanding and interpreting customer requirements
- Production of quotations/tenders in a timely, clear, detailed, and accurate manner.
- Follow up quotations in a timely manner to secure profitable orders
- Provide presales technical expertise both mechanical and electrical and product education to new and existing customers
- Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
- Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
- Maintaining accurate uptodate records of enquiries, quotations, orders and customer activity via Sage CRM
- Pursue new business opportunities
- Supporting the Contracts, Engineering and Production departments
- Building relationships with customers and potential customers to understand their requirements.
- Ability to multitask and prioritise workload
- Strong customer service skills
- Able to win and influence
- Strong organisational skills
- Fully proficient in IT skills
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