Director, Cash Product Management - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Tom O´Connor

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Description

The Role Responsibilities:


  • We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding newopportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
  • Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocateinclusion.


  • Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning fromdoing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • Standard Chartered Bank is marking the oneyear anniversary since going live with a full set of new cash management capabilities in the UK and Europe, which enables us to support local and international cash management services for our Corporates clients.

We are at the beginning of an exciting journey to build our Cash Management business, connecting our clients from across our network in Americas, the Middle East, Africa and Asia.


  • An exciting opportunity has arisen to drive Cash Product Management in the UK and Europe managing, supporting implementation of new solutions for clients, and driving commercialisation of these.

Responsibilities

Strategy:


  • Understands Transaction Banking market trends, opportunities and can translate these into new business opportunities or articulate their competitive threat across the region. Devise local strategies to capture emerging opportunities and grow revenues. Executesthe TB Europe Cash Management strategy realising benefits for our stakeholders.
  • Act as a bridge between region and group TB Product Management and where appropriate, identify and translate market opportunities into new, enhanced or repackaged products and services in order to generate profitable business for SCB Europe and the bankbroadly. This includes the production of clear business cases defining product features and functionality, target market, P&L projections and any changes required to internal processes and service delivery.
  • Drive payments and cash management product management across the product life cycle from design, inception, delivery and ongoing management of mature products.

Business:


  • Product management experience in collections; FI clearing, digital payments, reporting, advising and statements. Specific demonstrated experience in managing products through endtoend life cycle management in UK schemes CHAPS, FPS and Bacs is a criticalrequirement, exposure to managing products delivered in the European Payments context (SEPA, Target 2) will be well regarded as will experience in International Payments and transactional FX.
  • Demonstrated understanding of Open Banking framework in UK and Europe, and experience in developing or managing emerging overlay solutions well regarded.
  • Proven track record in interpreting PSD2, implementing change programmes to comply with, and awareness what is coming next on the regulatory horizon.
  • Develop, deliver, commercialise and ensure end to end governance of products in scope to achieve commercial and defined business outcomes
  • Demonstrate active product life cycle management through delivery of monthly MIS; annual assessments of products, demonstrating that these are Fit for Purpose, fit for Growth and Fit for Sale as per TB Product Governance, Risk, and conduct frameworks.
  • Execute regional deployment of global cash product developments / functionalities with global/ local PMO team. Ensure timely deliveries on agreed strategy.

Processes:


  • Identify, report, and subsequently manage Operational, Credit, Regulatory and Business conduct risks relating to TB products in Europe whilst ensuring compliance with local and group policy and procedures.
  • Define and document endtoend customer onboarding journey and key service journeys for products in conjunction with Implementation and Client Service. Work with Operations to prove overall execution standards on an endtoend ownership basis.
  • Bring a governance mindset to product development and ongoing lifecycle management, ensure timely renewal of country addendums to PPGs and other activities as required by TB Product Governance framework.

People and Talent:


  • Act as role model and coach/mentor for the team and broader Europe and TB business
  • Experience conducting webinars / training with Sales, Coverage and FM to further strengthen Cash management product knowledge.

Risk Management:


  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters relating to TB products.
  • Ensure country compliance on Group standard for Audit, Control and financial reporting, including reporting of risks

Governance:


  • Work with Operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition
  • Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks. Actively participate in NPC roll out and execution in the country. Ensure local governance is followed and risksand issues managed

Regulatory and Business Conduct - Display exemplary conduct and live by the Group's Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations,guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters relating to TB products within the region.
  • Ensure country compliance on Group standard for Audit, Control and financial reporting, including reporting of risks
Demonstrated experience in understanding PRA, FCA and the Bafin regulatory requirements in relation to TB products

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