Credit Controller - Birmingham, United Kingdom - Air Liquide UK

Air Liquide UK

Verified Company

Birmingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A world leader in gases, technologies and services for Industry and Health.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitisation, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

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How will you CONTRIBUTE and GROW?_

We are looking for an experienced credit controller to join us on a
temporary contract covering maternity leave. This role is based in Coleshill, Birmingham.

You will maintain ALUK's cash flow, by ensuring that the ledgers are kept in an up to date position by the collection of due debt, by the Credit Controllers reporting to this position.

You will provide support to the Credit Manager and ensure that issues preventing the achievement of successful collection are identified in a timely manner.

You will also undertake Credit Control duties on a proportion of accounts.

Protect AL's interests by ensuring that policies, standards and established procedures are respected
Ensure that debt recovery legislation is respected
Make arrangements in accordance with AL procedure to settle customer accounts and collect the amounts due
Keep track and progresses queries (Customer Services), claims & Litigation & follows up the booking adjustment (Credit Notes)
Liaise with the Sales Force on payment disputes and visits customers when required
Maintain control over the level of referred Direct Debits (if applicable segmentation)
Deal with complex account & ERP issues in conjunction with CM and ACM
Answer calls to ensure communication with customers on invoice payments
Provide copy documentation to customers
Answer customer questions if the information is available or transfers claims to the AL relevant departments
Communicate necessary information
Liaise with third Party Debt Collection Agents, solicitors and Insolvency Practitioners
Encourage customers to convert to Direct Debt as a method of payment.
Use credit information agency and other sources to identify potential bad debt
Undertake other ad hoc duties as required
Deal with complex account & ERP issues in conjunction with CM and ACM
Respond to inquiries and assists in solving questions related to the status of customer accounts and position of collection efforts

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Are you a MATCH?_

In depth knowledge of office tools and

ERP:
Excel, word, Lotus Notes & SAP

Ability to understand the links between business decisions and financial results
Knowledge of commercial law applicable to collection
Work Experience In Credit Environment

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Our Differences Make our Performance_

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Job Types:
Full-time, Temporary contract

Contract length: 12 months

Schedule: