Executive Officer - Manchester, United Kingdom - Bright Horizons UK

Description

Job Title:
Contract Contact Centre Executive – Initially 3-4months with strong possibility of being offered permanent


Hybrid:
Occasional days in the office but mostly working from home
Full Time : 7am-7pm (Rota basis: i

e, (Days :
Monday to Friday

Salary :
£22,400k per annum plus quarterly bonus opportunity

Training Date for two weeks starts 29/4/24 or 13/5/24 or 28/5/24

Flexible working and holiday entitlements
Discounted childcare
Annual gala award evening
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

We've been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023.

Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK.

Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted.

We're on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.

90% of role will be handling inbound calls by telephone, providing information, booking personal tours and taking reservations for Back –Up Care business.

Educate customers on Bright Horizons' Back-Up Care, policies, and procedures, and help them to understand any client specific processes, documentation, and timelines, whilst assessing their care needs.

Ability and available to work the shift pattern between 7am-7pm / Monday to Friday
Attend meetings and training in the office 1-2 per month after your DBS is back