Operational Restoration Coordinator - Lincoln, United Kingdom - Anglian Water

Anglian Water
Anglian Water
Verified Company
Lincoln, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Circa £31,122 dependent on skills & experience, plus 20% shift allowance

Permanent

Full time, 37 hours - rotating 24/7 shift pattern including Bank Holidays
This role is an office-based role, and your base location will be Enterprise House in Lincoln.


Realise your potential
We are recruiting for an Operational Restoration Coordinator to join our Tactical Operations team

Training will be given, with progression and development plans in place for you, but any experience in Water Networks would be beneficial


You'll actively monitor and assist with the management of all operational Interruption 2 Supply (I2S) events to minimise the impact to customers and provide an excellent service to both internal and external stakeholders.

Not only will you provide supportand proactive monitoring, you'll also keep the Customer Communications Digital Team updated with all events to ensure timely communications are posted on the Web and Social Media.


A key part of this exciting role is responsibility for the proactive analysis of all identified events with the potential to impact customers and the environment, with a view to planning mitigation for those events.

Whilst minimising the risk of I2S events,you'll ensure that environmental protection remains at the forefront of planning and management.


You'll also carry out pre and post event analysis to confirm the impact of each event on I2S and Pollution ODI's, as well as providing support to the Operational Control Manager and Operational Restoration Manager.


As a valued employee, you'll be entitled to:

  • Full private healthcare with no excess
  • 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
  • A flexible working culture
  • Competitive pension scheme we doublematch your contributions up to 6%
  • Life Assurance at eight times your salary
  • Personal Accident cover up to 5x your salary
  • Bonus Scheme
  • Lots of great discounts
  • Flexible benefits to support your wellbeing and lifestyle
  • Paid time off when you're physically and mentally unwell
  • An excellent Family Leave package to help you support your family

What does it take to be an Operational Restoration Coordinator?

  • Able to demonstrate a flexible and constructive attitude and strong working skills
  • Ability to challenge and change accepted working practises in favour of new and more effective ways of working
  • Excellent customer service and communication skills, both internally and externally
  • High standard of IT literacy
  • Data and database management expertise would be beneficial, but not essential
  • Good organisational and time management skills

Why Anglian Water?
Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers.

We're proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.


We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.


Closing date: 2nd January 2023
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