Immediate Start - London, United Kingdom - Service Care Solutions Ltd

Description

Contract:
Asap start


Days:
Mon - Fri
Service Care Solutions are looking for a Customer Resolution Officer for our Clients In Southwark.

You will be responsible for providing high quality and efficient support to the Chief Executive Officer, in particular, with the management of resident enquiries and casework.

Receive and triage resident's correspondence, telephone inquiries, and emails, providing timely responses and logging cases on the Member's Enquiries system.

Implement and maintain administrative systems, including links to casework and complaints systems, to maximise the effectiveness of the Chief Executive Office.

Develop strong relationships with corporate management teams, senior officers, members, and strategic partners on behalf of the Chief Executive.

Record minutes of meetings as required, communicate action items clearly, and manage updates of action plans using Microsoft tools such as PowerPoint and Word.

Participate in multi-disciplinary projects as required, providing regular feedback on progress.
Microsoft Proficient

If you require any additional information regarding the position, please call Arran at Service Care Solutions on or send an email to arran.