claims assistants - London, United Kingdom - Britannia P&I Club

Description

About the Role We are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant.

This role will focus on assisting members of Britannia P&I, The Wren Insurance Association and The Griffin Insurance Association with the payment and processing of claims.

The Claims Processing team is a friendly team of 7 in London reporting to the Head of Claims Processing.

The team oversee a variety of claims across all international offices and provides an opportunity to liaise with other departments including Underwriting, Claims, Finance and 3rd parties.

The role reports to the Head of Claims Processing.

We have a hybrid working policy, however, the role holder will be required to work full-time in the office during the 4 first weeks of the induction period.

Review Member claims and raise corresponding credit notes
Respond to Members and Correspondents queries by telephone and email
Develop a good understanding of processes and procedures, ensuring that we are adhering to our policies and SLAs
Conduct sanction checks and call-back procedures for new bank accounts
Assist with ad-hoc and quarterly reports
Ad hoc duties as required

A minimum of 2 years of administration, accounts handling, claims or data processing experience in a regulated environment is essential
Financial literacy and ability to demonstrate aptitude for working with numbers
Computer literate and familiar with all MS Office packages (Outlook, Word, Excel, PowerPoint etc)

Tindall Riley manages three insurance businesses.

The Britannia Group ( Britannia P&I ), a mutual club that provides protection and indemnity ('P&I') insurance and freight, demurrage and defence ('FD&D') cover to shipowners and charterers around the world.

The Griffin Insurance Association Limited (Griffin), an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world.

The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas.

Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.

We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days remotely.
We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and prioritise wellbeing.
To find out more visit our websites: , ,